Contact us
Last updated: 25 August 2026
Customer service
Email: yash.mishra@datacircles.in
Telephone: +91 88794 38577
Hours: [TO BE COMPLETED: support hours, e.g. Monday to Saturday, 10am to 7pm IST]
For questions about an existing order, quoting your order number helps us answer faster. You can find it under My Purchases.
Registered office
Bacoola
Trading as Bacoola
Centura Square, IT Park
7th Floor, Road Number 27
Wagle Industrial Estate
Thane West, Thane
Maharashtra 400604
India
CIN: [TO BE COMPLETED: CIN]
GSTIN: [TO BE COMPLETED: GSTIN]
Grievance officer
In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000 and the rules made thereunder, the contact details of our Grievance Officer are set out below.
Name: Yash Mishra
Designation: Grievance Officer
Email: yash.mishra@datacircles.in
Telephone: +91 88794 38577
Address: Bacoola, Centura Square, IT Park
7th Floor, Road Number 27
Wagle Industrial Estate
Thane West, Thane
Maharashtra 400604
India
We will acknowledge your complaint within forty-eight (48) hours of receipt and endeavour to resolve it within one (1) month from the date of receipt, in line with the timelines prescribed under those rules.
Consumer helpline
If your complaint is not resolved to your satisfaction, you may approach the National Consumer Helpline on 1915, or file a complaint through the INGRAM portal maintained by the Department of Consumer Affairs, Government of India.