Shipping policy

We deliver to addresses within India only. We do not currently ship internationally.

A small number of pin codes may not be serviceable by our delivery partners. If yours is not, we will tell you and refund your order in full.

Orders are processed on working days, excluding public holidays. Orders are usually dispatched within [TO BE COMPLETED: dispatch time, e.g. 1-2 working days] of payment being confirmed.

You will receive a dispatch confirmation by email once your order leaves our warehouse. That confirmation is also the point at which your order is accepted, as set out in our Terms and Conditions.

Once dispatched, orders are typically delivered within [TO BE COMPLETED: delivery window, e.g. 3-7 working days], depending on your location.

These are estimates, not guarantees. Delivery may take longer during sale periods, festivals, or where conditions outside our control affect the courier network.

[TO BE COMPLETED: shipping charges, including any free-delivery threshold]

Any applicable charge is shown separately at checkout before you confirm and pay, so you always see the total before committing.

Your dispatch confirmation includes a tracking reference. You can also see the status of any order from My Purchases when signed in to your account.

Our courier will ordinarily attempt delivery more than once. Please make sure the delivery address and telephone number you give us are accurate and that someone is available to receive the order.

If an order is returned to us undelivered because the address was incorrect or incomplete, or because delivery could not be completed after repeated attempts, we will contact you to arrange redelivery or to process a refund in accordance with our Refund and Cancellation Policy.

If a package arrives visibly damaged, opened or tampered with, please refuse delivery where you can, and tell us within 48 hours at yash.mishra@datacircles.in. Photographs of the outer packaging help us resolve the claim with the courier quickly.

We are not liable for delays caused by events beyond our reasonable control, including weather, natural disasters, strikes, civil unrest or restrictions imposed by government authorities. Where such a delay becomes significant we will contact you, and you may cancel the affected order for a full refund.

For any question about a delivery, write to yash.mishra@datacircles.in or call +91 88794 38577.